frequently asked questions
What can I expect as a new patient?
We treat the individual based upon their unique needs, stage of recovery, and goals. A new client will first be interviewed for a thorough understanding of the circumstances of their injury or complaint. The following physical examination will help us determine the most pertinent impairments to your dysfunction. We will then address those impairments with hands-on techniques, and finally, re-educate the body using movement. Initial Evaluation and Follow-Ups are one-on-one 60-minute sessions. We utilize a biopsychosocial model at LatitudePT because the research supports a multimodal approach. People who receive manual therapy (hands-on treatment), exercise, and pain science education have better outcomes than people who receive only manual therapy and exercise.
Do you accept insurance?
What you really want to know is, "how much is this going to cost?" The answer: While LatitudePT does NOT contract with any insurance companies, many times the cost ends up being less than if you were to use your insurance somewhere else. Let me explain.
When you present your health insurance to an insurance-based provider what you get are insurance prices. The medical provider and the insurance company have a contracted price for all covered services. Prices vary from contract to contract, and the cost could even be much lower without insurance. Sometimes the provider is unable to tell you the exact cost before rendering services, and you end up receiving an expensive surprise bill weeks later. This happens in all parts of the insurance-based healthcare system in the United States. The insurance company's profit is what's leftover after reimbursing the provider.
Physical therapy clinics commonly bill insurance companies for upwards of $250 per session knowing they will only get a fraction of that back in reimbursement. Unfortunately, the $250 is usually the patient's responsibility until they meet their deductible. In 2020 the average deductible for individuals was $4,364 (1). The terms of your physical therapy benefits depend on your specific insurance plan. Insurance companies have drastically decreased physical therapy reimbursement over the past 10-20 years. In that time we've witnessed the reduction in one-on-one time and the perpetuation of out-dated practices. In an insurance-based physical therapy clinic, it is not uncommon for a single PT to be responsible for two to four patients per hour. This can be made possible with 1) the overuse of ultrasound, heat & cold packs, and e-stim, all of which have low efficacy, 2) the overuse of exercise equipment, which cannot re-educate natural movement, and 3) the over-reliance on physical therapy aides.
At LatitudePT you will receive quality one-on-one care from a Doctor of Physical Therapy who is not influenced by insurance reimbursement and who is 100% focused on the patient in front of him. We typically see clients once, at most twice per week because we are able to make a big impact during each of our sessions. In contrast, most insurance-based clinics want you to come in two to three times per week in order to see results. Considering today's insurance co-payments can be as high as $75 per visit, LatitudePT is an exceptional value. Our prices are extremely competitive and completely transparent. No copays. No deductibles. No surprise bills. Ever. Please visit our Services Page to see our pricing and packages.
Furthermore, if your insurance plan includes out-of-network physical therapy benefits, you may be able to receive partial reimbursement for our services by submitting a claim to your insurance company. Once you have verified your out-of-network benefits we will be happy to provide you with superbills for your visits with all the appropriate information. Download and complete the Insurance Benefits Worksheet to determine if you will be able to utilize out-of-network benefits.
We believe healthcare doesn't have to be expensive, and everyone has a right to compassionate care. LatitduePT supports the growth of creatives and the service industry by offering competitive prices, and by further discounting our services for METSI Care members. METSI Care is a Direct Primary Care practice that shares the same office and provides comprehensive high-quality medical care for only $79 per month. METSI Care stands for Music, Entertainment, Tech & Start-Up, and Service Industry, and discounts are available for individuals who work in those fields. Creatives and the service industry are the cornerstones of our community. While most don't have health insurance, they should still have access to compassionate care. Click here to learn more about METSI Care.
Do I need a referral for physical therapy?
Texas is a Direct Access state, meaning a referral for physical therapy is NOT required to start PT, however, we are required to get one in order to continue after 10 business days from the Initial Evaluation (*This is a requirement of our state board and has nothing to do with insurance). After your evaluation, we can relay our findings to a qualified provider of your choice (physician, dentist, chiropractor, podiatrist, physician's assistant, or advanced nurse practitioner) to request a referral for PT. Thus, it is important to provide accurate information for your primary care provider (PCP) on the Intake Forms or provide the information as soon as you are able to.
*If you don't have a PCP this won't affect your ability to start PT, however, most conditions will require more than two weeks of treatment. We can talk about a plan to reach out to a provider or establish a new PCP during your Initial Evaluation. If you need a new PCP, consider Garrick Baskerville, MD of METSI Care in our shared office in East Austin. Avoid, long waits, co-payments, and surprise bills, and enjoy the best Direct Primary Care in Austin for just $99 per month. Click here for more info.
What type of injuries do you treat?
FOOT & ANKLE:
Achilles Tendinopathy (-itis), Ankle Fractures, Ankle Pain, Ankle Sprains, Chronic Ankle Instability, Foot Fractures, Foot Pain, Hallux Rigidus, Hallux Valgus/Bunions, Heel Pain, Metatarsalgia, Morton's Neuroma, Plantar Fasciopathy (-itis), Posterior Tibialis Dysfunction, Shin Splints, Stress Fractures
Knee Bursitis (i.e. Prepatellar, Infrapatellar), Iliotibial Band Syndrome, Knee Pain, Ligamentous Injuries (MCL, PCL, LCL, and ACL), Meniscus Injuries, Patellar Tendinopathy (-itis), Patellofemoral Syndrome/Chondromalacia Patellae
Hip Bursitis (i.e. Trochanteric, Iliopsosas), Hip Osteoarthritis, Hip Pain, Labral Disorders, Piriformis Syndrome
ELBOW & HAND:
Carpal Tunnel Syndrome, Cubital Tunnel Syndrome (Ulnar Nerve Entrapment), Elbow Pain, Hand Pain, Lateral Epicondylosis (-itis) (Tennis Elbow), Ligamentous Injuries, Medial Epicondylosis (-itis) (Golfer's Elbow), de Quervain's Tenosynovitis, Wrist Pain
Acromioclavicular (AC) Joint Dysfunction, Adhesive Capsulitis (Frozen Shoulder), Shoulder Bursitis (i.e. Subacromial, Subscapular), Labral Tears, Rotator Cuff Tears & Tendinopathy, Scapular Dyskinesis, Shoulder Fractures, Shoulder Impingement Syndrome, Shoulder Instability, Shoulder Dislocations, Shoulder Pain, Sternoclavicular (SC) Joint Disorders
Cervicogenic Headaches, Clinical Instability, Degenerative Disc Disease, Disc Herniations, Facet Joint Dysfunction, Foraminal Stenosis, Low Back Pain, Lower Crossed Syndrome, Lumbar and Cervical Radiculopathy, Migraines, Neck Pain, Osteoarthritis, SI Joint Dysfunction, Temporal Mandibular Joint Dysfunction (TMJ), Tension Headaches, Thoracic (Mid Back) Pain, Upper Crossed Syndrome, Whiplash
Where did you do your training?
Dr. Gumbs graduated from Santa Clara University in 2008 with a B.S. in Combined Sciences and a Minor in Spanish Studies. For three years afterward, he worked for Olympic Physical Therapy in Seattle, WA learning from a group of expert PTs including fellows of Manual Therapy—the highest designation in the field of physical therapy. Since then he has only built upon the concepts he learned there and continues to add to his unique perspective influenced by several schools of thought in physiotherapy, fitness, and athletics including NAIOMT (The North American Institute for Orthopedic Manual Therapy), The Postural Restoration Institute, The Running Clinic, and The Paris Method from the University of St. Augustine's Manual Therapy Continuing Education Program.
In 2014 he graduated with Honors from the University of St. Augustine in Austin, TX as a Doctor of Physical Therapy. The program is strong in orthopedics and manual therapy, thus building on his passion for hands-on treatment. Since graduating his experience has been mostly in orthopedics, and in 2016 he completed his certification in Dry Needling. Other techniques that he practices include IASTM (similar to Gua Sha and Graston), myofascial release, and cupping. Continuing education for runners has also helped him provide better treatment for this unique population.
Do you provide fitness training?
If you are looking for a fitness routine, we can design a program based upon your specific weaknesses to help you develop a strong (deep) core, help you connect the disjointed segments of the body, and build true foundational strength. We highly recommend a program like the one we can build you before initiating a very high-intensity practice such as bodybuilding, crossfit, or running. The movements that we instruct are rooted in gymnastics, calisthenics, yoga, and martial arts but have been adapted to narrow the gap between dysfunction and optimal function. If you are more concerned about what the body can do that what it looks like, this is for you! But don't worry, the results will come!
How did you become interested in physcial therapy?
For Dr. Gumbs, physical therapy has been a journey towards a deeper self-understanding, and a desire to help others. As a Division 1 cross-country and track athlete, injuries were a part of life. He struggled with severe anterior hip pain from the mid-point of his collegiate running career, and he also watched numerous teammates succumb to a variety of injuries. It sparked an interest and he had to know what was happening beneath the surface. A great course in anatomy was enough to get him started, but he didn't have a good example of physical therapy until starting work with Olympic Physical Therapy in Kirkland, WA. It was there that his passion for rehab grew and his lifelong dysfunctions began to heal. The therapists he worked with were unlike other professionals he had come in contact with. They seemed to consider the whole body from head to toe. Inspired by this experience, he has made it his life's passion to share physical therapy with as many people as possible.
What types of clients have you worked with?
Dr. Gumbs has worked with a wide variety of individuals from elite athletes to older adults who suffer from any number of musculoskeletal conditions such as jaw and neck pain, headaches, tennis elbow, rotator cuff tears, hand and wrist injuries, knee pain, ACL rehab, labral tears, ITB syndrome, ankle sprains, meniscus repairs, low back pain, disc herniations, plantar fasciitis, and more.
Dr. Gumbs loves to work with active people who are trying to get back to what they love because he believes that ultimately movement is the only thing that will truly set the body free.
What precautions are you taking against the virus?
We are taking precautions against COVID-19 including masks, distancing, cleaning, screening, and temperature checks. In the past 14 days if you have...
been exposed to COVID-19,
had 1 or more of the following symptoms: fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion or runny nose, nausea, vomiting, or diarrhea,
...you should self-quarantine for 14 days, get tested for COVID-19, and/or contact your medical provider. We provide Telehealth PT anywhere in Texas for those not able to attend in-person visits. Please stay home, and contact us to discuss options for continuing your care.
*Rapid testing for COVID-19 is available from your car outside of our office thanks to our partners at METSI Care. Click here for more info.
Please complete the COVID-19 screening form before every in-person appointment (inside your 24 hour appointment reminder email)
thank you for visiting our website!
We would love to talk with you about your injury or concern. I became a physical therapist to make a difference, but the utilization of physical therapy in the United States is extremely poor. About 50% of people over the age of 18 and 75% over the age of 65 in the United States have chronic musculoskeletal pain, but less than 10% of them go to physical therapy (2,3). This is extremely disappointing considering physical therapy is the best choice for musculoskeletal concerns when compared to surgeries, injections, and medications that many times do more harm than good. Doubly concerning when we realize that nearly 50% of people in the United States have one or more preventable chronic diseases that could be treated by diet and exercise (4). Physical therapy has the potential to make a massive impact on getting people moving again.
The problem is that the United States spends the majority of its annual $3 trillion in healthcare costs on treating chronic diseases instead of trying to prevent them (5). Physical therapy should play a bigger part in keeping Americans moving pain-free and empowering them to lead a healthy lifestyle. Unfortunately, the U.S. does not invest much in preventative measures like physical therapy. On top of that, the numbers show physicians rarely refer to physical therapy (only 7% of the time for complaints of low back pain)(6), and until recently patients in Texas had to acquire a prescription before starting physical therapy.
The healthcare system as it exists simply does not make preventative measures a priority, nor does it make them easily accessible. In this environment, it's no wonder why most people put off physical therapy as long as they can and then try to stay for as little as possible. In fact, only about 35% of people complete their plan of care for the number of visits recommended by their physical therapist (7). LatitudePT strives to provide a solution to musculoskeletal pain that is effective, affordable, and transparent in its pricing so that more people will choose physical therapy first, thus lowering the overall cost of healthcare and improving the quality of life in our communities. Join the #RootsMvmt and see how LatitudePT can help you today!
Chris Gumbs, PT, DPT, ICDN
Physical Therapist & Running Specialist
Insurance E. How much does individual health insurance cost? - eHealth insurance. Ehealthinsurance.com. Published June 27, 2019. Accessed January 16, 2021. https://www.ehealthinsurance.com/resources/individual-and-family/how-much-does-individual-health-insurance-cost
American Academy of Orthopaedic Surgeons. One in two Americans have a musculoskeletal condition: New report outlines the prevalence, scope, cost and projected growth of musculoskeletal disorders in the U.S. Science Daily. Published online March 1, 2016. Accessed January 17, 2021. https://www.sciencedaily.com/releases/2016/03/160301114116.htm
7 facts about physical therapy you can’t ignore. Webpt.com. Published February 19, 2018. Accessed January 17, 2021. https://www.webpt.com/blog/7-thought-provoking-facts-about-physical-therapy-you-cant-ignore/
Chronic diseases in America. Cdc.gov. Published January 12, 2021. Accessed January 17, 2021. https://www.cdc.gov/chronicdisease/resources/infographic/chronic-diseases.htm
Auerbach J, Warraich HJ, Ho P, et al. Why aren’t we investing in prevention efforts for chronic conditions? Statnews.com. Published April 19, 2017. Accessed January 17, 2021. https://www.statnews.com/2017/04/19/prevention-chronic-illness-investing/
Fritz JM, Childs JD, Wainner RS, Flynn TW. Primary care referral of patients with low back pain to physical therapy: Impact on future health care utilization and costs. Spine (Phila Pa 1976). 2012;37(25):2114-2121.
8.Sluijs EM, Kok GJ, van der Zee J. Correlates of exercise compliance in physical therapy. Phys Ther. 1993;73(11):771-782; discussion 783-6.